Company Description TradeIndia.com – Infocom Network Private Limited is India’s largest B2B marketplace, connecting buyers and sellers across global markets. With over 11 million registered users, the platform supports manufacturers, exporters, importers, and service providers by promoting their offerings to an international audience. TradeIndia provides value-added services that make it easy for buyers to contact Indian sellers directly and source required products efficiently.

The marketplace features comprehensive, up-to-date listings and detailed product information from Indian and international suppliers to help users make informed decisions. As a one-stop platform for global trade needs, TradeIndia continues to expand its reach and impact in the B2B ecosystem.

Role Description This is a full-time, on-site Account Manager role based in Chennai.

The Account

Manager will manage a portfolio of business clients, build strong relationships, and serve as the primary point of contact for their engagement on the TradeIndia platform. Daily responsibilities include understanding client requirements, presenting suitable services and solutions, onboarding and training clients, and ensuring effective usage of the marketplace tools. The role involves coordinating with internal teams to resolve client issues, tracking account performance,



and identifying opportunities to upsell or cross-sell relevant services.

The Account

Manager will also prepare regular reports, monitor client satisfaction, and support retention and renewal efforts to drive overall business growth.

Qualifications

- Strong client relationship management skills, including account servicing, stakeholder communication, and customer support.
- Business development capabilities with experience in upselling, cross-selling, and achieving sales or revenue targets.
- Solid communication and presentation skills, with the ability to explain digital products and services clearly to diverse audiences.
- Analytical skills to interpret account performance data, track KPIs, and propose data-driven improvements for clients.
- Good organizational and time management skills to handle multiple accounts, priorities, and deadlines effectively.
- Proficiency with online platforms, CRM tools, and MS Office (Excel, PowerPoint, Word); familiarity with B2B marketplaces is an advantage.
- Bachelor’s degree in Business, Marketing, Commerce, or a related field; relevant experience in account management or sales is preferred.
- Cooperative mindset, ability to work in a fast-paced environment, and commitment to delivering inclusive, high-quality service to all clients.

📌 Account Manager (Chennai)
🏢 Tradeindia.com - Infocom Network Private
📍 Chennai