: Education Qualification :

- Engineer - B.E / B.Tech / MCA

- Skills :

- Primary -> Functional | IT Operations Management | Service Portfolio | 3 - Experienced- Secondary -> Behavioral | Aptitude | Managerial Skills | 3 - Experienced- Tertiary -> Behavioral | Microland Skills | Execution Excellence | 3 - Experienced

- Certification :

- Technology | IT Service Management Certifications | ITIL Intermediate Certificate- Details:

- 1. Technology:

- Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology- 2. Business Development:

- Understand and Current Business cases and client needs

- Understand and Develop new structure of Organization and effective Solution





- Demonstrate delivery methodology to Prospective clients

- Costing and Pricing for new Business cases

1. Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas- Identify and Define new delivery methodology
- Identify and Define skills and capabilities of new managers, and identify needs for development
- Identify different thresholds for achievements.

Location : IND-KA-Bengaluru-BTPCitrine-ML

Created On : 23-Dec-2025

📌 Lead - Incident Management (Sm2) (Bengaluru)
🏢 Microland
📍 Bengaluru