BPO Executive - Customer Support, Booking & Sales

Location : Bangalore, Karnataka

Job Type : Full-time Department : Customer Support & Sales

Job Summary

Route39 is looking for confident and customer-focused BPO Executives to join our Bangalore team.

Key Responsibilities

- Handle inbound and outbound customer calls
- Assist customers with bookings and enquiries
- Handle customer requests and support queries
- Follow up with leads and existing customers
- Explain Route39 products, services and offers
- Handle sales enquiries and convert potential customers
- Coordinate with customers, drivers and the operations team
- Maintain accurate customer and call records
- Follow up with customers through calls and WhatsApp
- Resolve customer issues or escalate them to the appropriate team
- Achieve assigned call, booking and sales targets
- Maintain professional and positive communication with customers

Requirements :

- Excellent spoken English and communication skills
- Confident and skilled telephone manner
- Good listening and customer-handling skills
- Basic computer knowledge
- Comfortable using WhatsApp,



CRM and other digital tools
- Ability to handle multiple calls and follow-ups
- Positive attitude and willingness to learn
- Ability to work towards performance and sales targets
- Previous BPO, telecalling, customer support or sales experience is an advantage
- Freshers with excellent communication skills can also apply

Preferred Skills

- Customer service
- Telecalling
- Sales
- Lead follow-up
- Booking management
- Problem solving
- Communication
- Relationship management

Who Can Apply?

Freshers with strong communication skills and a customer-focused attitude are also welcome.

Join Route39 and become part of a growing EV mobility company.

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:

- Bengaluru, Karnataka 560105: Reliably commute or planning to relocate before starting work (required)

Location :

- Bengaluru, Karnataka 560105 (required)

Work Location: In person

📌 Bpo Executive (Bengaluru)
🏢 Route39 Mobility
📍 Bengaluru