Job Title

Executive - Transport Job Description Summary

Service Delivery

- Deliver high-quality, prompt, and courteous transport management services. :

- Ensure smooth daily transport operations while maintaining service standards. :

- Attend to emergencies, including medical transport needs, ensuring mínimal disruption.

Coordination & Communication

- Liaise daily with the Customer’s Transport Manager on operational matters. :

- Escalate all issues beyond delegated authority to the Transport Manager. :

- Coordinate with vendor operations teams to ensure timely employee pickups and drops. :

- Attend and respond to employee calls regarding day-to-day transport issues. :

- Communicate any SOP changes or process updates to the Transport Manager.

Fleet & Vendor Management

- Monitor and control fleet deployment by vendors (drivers and vehicles). :

- Ensure compliance with safety and quality norms before dispatch (seat belts, first-aid kit, fire extinguisher, communication system, and driver readiness). :

- Validate cab-in times and cross-check with cab requests. :

- Coordinate vehicle maintenance and servicing schedules. :

- Ensure vendor adherence to operational standards and office decorum. :

- Report all vendor non-compliance or process deviations to the Transport Manager.





Operational Planning

- Prepare and ensure availability of transport rosters before dispatch. :

- Incorporate all deviations before dispatch and document last-minute changes. :

- Plan and coordinate driver schedules and shifts. :

- Optimize route planning to reduce operational costs and improve efficiency. :

- Utilize GPS or Transport Management Systems (TMS) for real-time tracking.

Compliance & Safety

- Ensure adherence to transport safety norms and legal regulations. :

- Maintain proper documentation for audits, inspections, and compliance checks. :

- Investigate transport incidents and report findings with corrective actions. :

- Track fuel consumption, mileage, and vehicle usage to prevent misuse.

Reporting & Analysis

- Ensure timely release of daily MIS reports by the vendor. :

- Analyze transport data to identify trends, inefficiencies, and improvement areas. :

- Prepare and submit periodic performance and compliance reports to management.

Issue & Grievance Handling

- Address and resolve transport-related employee complaints. :

- Handle grievances and disputes with drivers and vendors effectively.

INCO: “Cushman & Wakefield”

📌 Executive - Transport (Mumbai)
🏢 Cushman E Wakefield
📍 Mumbai