Job Summary

We are seeking a detail-oriented and proactive E-commerce Assistant to support our day-to-day online business operations. The role involves assisting in product listings, order processing, customer coordination, and backend support to ensure the smooth functioning of e-commerce activities across platforms.

Key Responsibilities

E-commerce Operations Support

- Assist in creating and updating product listings (titles, descriptions, images, pricing)
- Ensure accuracy and consistency of product information across platforms

Order Management

- Process and track customer orders
- Coordinate with logistics and warehouse teams for timely dispatch
- Monitor order status, returns, and cancellations

Customer Support

- Ensure timely resolution and maintain customer satisfaction

Inventory Coordination

- Coordinate with warehouse/store team for stock updates
- Help maintain accurate inventory records on e-commerce platforms

Data & Reporting





- Maintain records of orders, sales, and returns
- Assist in preparing basic reports and MIS

Coordination

- Work closely with internal teams (accounts, warehouse, and marketing)
- Support in day-to-day operational tasks

Key Skills & Competencies

- Basic understanding of e-commerce platforms (Amazon, Flipkart, Shopify, etc.)
- Good communication skills (written & verbal)
- Strong attention to detail
- Basic knowledge of MS Excel / Google Sheets
- Ability to multitask and follow processes

Qualifications & Experience

- Bachelor’s degree in Commerce, Business, or related field
- 0-2 years of experience (Freshers can apply)

Location : Janakpuri West, Delhi (On-site)

Employment Type : Full time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 E-commerce Assistant (Delhi)
🏢 Manarti Exports
📍 Delhi