Role Overview

The SEO Assistant Manager - Client Success will be responsible for managing client relationships, ensuring successful execution of SEO strategies, and delivering measurable campaign outcomes. This role combines client servicing, SEO understanding, project coordination, and strategic communication to ensure high client satisfaction and long-term account growth.

Key Responsibilities

Client Management & Communication

- Lead client onboarding calls and set clear expectations, goals, KPIs, and communication processes
- Serve as the primary point of contact for all client communication and queries
- Conduct monthly and quarterly performance review meetings with clients
- Build strong client relationships through proactive communication and strategic guidance
- Handle client escalations professionally and ensure timely resolution
- Manage stakeholder expectations and maintain high client satisfaction levels

SEO Strategy & Performance Monitoring

- Monitor campaign performance, SEO KPIs, and website growth trends
- Analyze and interpret data from SEO and analytics tools to derive actionable insights
- Prepare detailed performance reports, presentations, and strategy decks
- Support SEO strategy execution across On-page, Off-page, and Technical SEO activities
- Ensure alignment of SEO recommendations with business goals and user intent
- Stay updated with evolving SEO trends, AI-driven search experiences, and search engine algorithm updates

Project Coordination & Execution

- Translate client requirements into clear internal briefs for execution teams
- Coordinate with content, design, development, and SEO teams for smooth project execution
- Ensure timely delivery of all SEO activities while maintaining quality standards
- Track project timelines, priorities,



and deliverables across multiple client accounts
- Maintain process efficiency and workflow transparency using project management tools

Account Growth & Strategic Support

- Identify opportunities for client retention, account growth, and upselling services
- Support strategic planning initiatives for long-term SEO performance improvement
- Contribute to process improvements and client success frameworks within the organization

Required Skills & CompetenciesSEO & Digital Marketing Skills

- Strong understanding of:

- On-page SEO

- Off-page SEO

- Technical SEO fundamentals

- Hands-on experience with SEO and analytics tools such as:

- Google Analytics (GA4)

- Google Search Console

- SEMrush

- Ahrefs

- Screaming Frog

- Understanding of keyword research, content optimization, SERP behavior, and search intent

- Knowledge of SEO performance metrics including traffic, rankings, CTR, engagement, and conversions

- Basic understanding of website architecture, indexing, crawling, and CMS platforms

- Familiarity with HTML basics and SEO-related development concepts

Client Servicing & Communication Skills

- Excellent verbal and written communication skills
- Ability to simplify technical SEO concepts for non-technical stakeholders
- Experience in handling client calls, presentations, and stakeholder management
- Strong presentation and reporting capabilities




- Confidence in leading discussions and managing client expectations effectively

Project Management Skills

- Strong organizational and task management abilities
- Ability to manage multiple client accounts simultaneously
- Experience coordinating with cross-functional teams including content, design, and development
- Strong follow-up and execution management skills
- Familiarity with tools such as Active Collab, GA4, Ahrefs, GSC, and AI productivity tools

Soft Skills

- Strong ownership mindset and accountability
- Proactive approach toward communication and problem-solving
- High attention to detail and process orientation
- Ability to work under pressure and manage escalations professionally
- Robust interpersonal skills and client empathy
- Solution-oriented mindset with a collaborative approach

Eligibility Criteria

Experience

- 2-3 years of experience in SEO preferably in an agency environment
- Minimum 1-2 years of experience in a client-facing or account management role
- Proven experience managing multiple client accounts simultaneously

Educational Qualification

Bachelor’s degree in:

- Marketing / Digital Marketing
- Business Administration / Management
- Communications / Mass Media
- Any related field

Preferred Certifications

- Google Analytics Certification (GA4)
- SEMrush Certification
- Ahrefs Certification
- SEO or Digital Marketing related certifications

Growth & Career Path

Internal Growth Opportunities

Potential career progression includes:

- SEO Manager - Client Success
- Senior Account Manager
- Account Director / Strategic Lead

Industry Alignment & Future Readiness

- AI-powered search ecosystems such as:

- ChatGPT

- Gemini

- Perplexity

- E-E-A-T principles and brand authority building

- Search intent

📌 SEO Assistant Manager - Client Success (Andheri East)
🏢 Capsicum Mediaworks
📍 Andheri East