We are looking for an FMS - L1 / IT Operations Executive with 1-2 years of experience in IT operations, service desk, and coordination . The role involves managing IT tickets, coordinating with technicians and vendors, tracking tasks/projects, and supporting change management and audit activities.

Key Responsibilities :

- Assign tickets to technicians and track resolution as per SLA

- Perform regular follow-ups with technicians and internal teams

- Track project/tasks progress and prepare status reports

- Support change management activities and update ATR

- Coordinate with vendors for IT renewals and purchases

- Maintain IT documentation and assist in audit support

- Ensure compliance with IT policies and procedures

- 1-2 years of experience in IT Operations / Service Desk / Coordination :

- Hands-on exposure to ticket management, coordination, and reporting :

- Basic understanding of project coordination & follow-ups :

- Graduation in IT / Computer Science or related field

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Fms/ IT Operations Executive (Project Coordination) (Kalyan)
🏢 RSR Infotech
📍 Kalyan