Job Summary : The Hotel Front Office Receptionist is responsible for welcoming guests and ensuring a smooth and efficient check-in and check-out experience. As the first point of contact, the receptionist provides excellent customer service, handles guest inquiries, and supports daily front desk operations.

Key Responsibilities :

- Greet guests in a friendly and professional manner upon arrival and departure
- Manage guest check-in and check-out procedures accurately and efficiently
- Verify guest information, process payments, and issue room keys
- Handle reservations, cancellations, and room assignments
- Respond promptly to guest inquiries, requests, and complaints
- Maintain accurate records using the hotel’s reservation system
- Coordinate with housekeeping and other departments to ensure room readiness




- Answer phone calls and provide information about hotel services and local attractions
- Maintain a clean and organized front desk area

Qualifications :

- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Solid communication and interpersonal skills
- Basic computer and cash-handling skills
- Ability to work flexible schedule, including weekends and holidays
- Professional appearance and positive attitude

Job Types : Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Agra)
🏢 Hotel Elinor
📍 Agra