About the Job : We are looking for a friendly, organized, and pet-loving Pet Boarding Receptionist to be the first point of contact for our customers. You will manage front desk operations, assist pet parents with bookings, and ensure a smooth, welcoming experience for both pets and their owners.

Key Responsibilities : ✔Greet pet parents and their pets in a warm and professional manner ✔Manage check-ins and check-outs for boarding, grooming, and spa services ✔ Handle phone calls, WhatsApp, and app-based inquiries & bookings ✔ Maintain accurate records of pets, services, vaccination details, and special instructions ✔Coordinate with groomers, handlers, and veterinarians for smooth operations ✔ Upsell spa services, memberships, and ongoing offers ✔ Manage billing, invoices, and daily cash/online transactions ✔ Ensure reception area is clean, organized, and welcoming ✔ Provide regular updates to pet parents regarding their pet’s stay ✔ Handle customer concerns with empathy and professionalism

Requirements : ✔ 1-3 years of experience in reception, customer service, or pet care industry preferred ✔ Strong communication skills (English + local language preferred) ✔ Comfortable using apps, booking systems,



and basic computer tools ✔ Love for animals and ability to stay calm around pets ✔ Good organizational and multitasking skills ✔ Positive attitude and customer-first mindset

- Safety and Supervision :

- Ensure the safety and security of pets at all times, especially when outdoors or in unfamiliar environments.

- Monitor pets for any signs of illness, injury, or distress, and promptly report any concerns to the owner or veterinarian.

- Maintain control of dogs during walks, using leashes and appropriate training techniques to prevent accidents or incidents.

- Hygiene Care :

- Maintain hygiene of the place by monitoring pet manners, ensuring manner pads, walks when they need relief and keep the bowls, sheets and rooms clean

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages :

- Paid sick time
- Paid time off

Ability to commute/relocate:

- Koramangala, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- Are you good with Cats and Dogs?

Experience :

- total work: 1 year (required)

Language :

- English (preferred)

Work Location: In person

📌 Pet Boarding Receptionist- at The Pet Hotel/boarding Koramangala
🏢 Paws N Collars
📍 Koramangala