A Front Office Executive is the first point of contact for patients and visitors. The role involves managing patient registrations, appointments, billing coordination, phone calls, and ensuring a smooth and professional patient experience while maintaining confidentiality and hospital standards. Key Responsibilities - Welcome patients and visitors with a courteous and professional attitude. - Register current patients and update existing patient records. - Schedule, reschedule, and confirm doctor appointments. - Guide patients to the appropriate departments and consultation rooms. - Answer incoming phone calls and respond to patient inquiries. - Coordinate with doctors, nurses, and other departments regarding appointments and patient flow. - Collect consultation fees and generate receipts. - Handle cash, digital payments, and billing-related documentation. - Verify patient details and maintain accurate records in the Hospital Management System (HMS).



- Assist patients with insurance, TPA, and cashless admission processes. - Ensure the reception area is clean, organized, and welcoming. - Handle patient feedback and escalate concerns to the concerned department. - Maintain confidentiality of patient information. - Prepare daily reports related to appointments, registrations, and collections. - Support administrative activities as assigned by the hospital management. Required Qualifications - Bachelor's Degree in any discipline. - Diploma in Hospital Administration (preferred). - 1-3 years of experience in a hospital or healthcare front office (preferred). - Freshers with excellent communication skills may also apply. Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person

📌 Front Office Executive (Receptionist) (Gopanpalle)
🏢 Airaavata Hospitals
📍 Gopanpalle