: DUTIES AND RESPONSIBILITIES**:

- Welcome and greet clients in a polite and professional manner.
- Manage appointment bookings, rescheduling, and cancellations.
- Handle billing and payment processing (cash, card, UPI, etc.).
- Maintain daily billing records and reports.
- Attend and manage incoming phone calls and client inquiries.
- Coordinate with stylists, beauticians, and spa staff regarding appointments.
- Maintain cleanliness and organization of the reception area.
- Handle customer feedback and basic guest relations.
- Assist in membership sales, packages, and product promotion.
- Maintain client database and update record.

PREREQUISITES :

- Minimum Plus Two / Degree preferred.
- 1-2 years experience in front office / reception / billing (salon or hospitality experience preferred)
- Good communication skills in English and Malayalam.
- Basic computer knowledge and billing software familiarity.




- Pleasant personality and qualified appearance.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Ability to work in a team or individually as and when required.
- Exceptional attention to detail.
- Hard-working individual.
- Positive time management abilities.
- Strong decision-making skills.

EDUCATION AND PERSONAL DEMEANOR :

- Must be able to read, speak, write, and understand the primary language used in the workplace.
- His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the salon.
- High school diploma or equivalent.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk Executive (Palakkad)
🏢 Kell Salon E
📍 Palakkad