Key Roles & Responsibilities1. Front Desk & Patient Interaction

- Greet and welcome patients and visitors in a polite and professional manner.
- Register new patients and update existing patient records accurately.
- Assist patients with appointment bookings, rescheduling, and cancellations.
- Provide information about clinic services, treatments, and doctors.
- Address patient inquiries and direct them appropriately.

2. Appointment & Calendar Management

- Manage doctors’ appointment schedules efficiently.
- Ensure mínimal waiting time and smooth patient flow.
- Coordinate walk-ins and emergency appointments when required.

3. Billing & Payments

- Generate bills and process payments (cash, card, UPI, etc.).
- Maintain daily billing records and reconcile cash collections.
- Coordinate with accounts team for reporting and documentation.

4. Administrative Support

- Maintain patient files, reports, and confidential records.
- Maintain front desk registers and clinic documentation.
- Ensure reception area is clean, organized, and welcoming.

5. Coordination & Communication

- Coordinate with doctors, nurses, and therapists for patient flow.
- Follow up with patients for review visits and treatment reminders.




- Support marketing initiatives like promoting offers or packages.

6. Inventory & Basic Clinic Support

- Maintain basic office supplies at the reception.
- Inform management about low stock of stationery or consumables.
- Assist in maintaining overall clinic discipline and hygiene standards.

Required Skills & Qualifications

- Graduate in any discipline (preferred).
- 1-3 years of experience in a clinic, hospital, or healthcare front office (preferred).
- Excellent communication skills (English + local language).
- Good computer knowledge (MS Office, billing software, appointment systems).
- Well-groomed appearance and pleasant personality.
- Strong organizational and multitasking abilities.
- Basic knowledge of skincare or cosmetic treatments (added advantage).

Personal Attributes

- Patient-centric and empathetic attitude.
- Professional, punctual, and responsible.
- Ability to handle pressure and difficult situations calmly.
- High level of confidentiality and integrity.

Job Types : Full time, Permanent, Fresher

Pay: ₹8,969.19 - ₹25,788.07 per month

Benefits :

- Provident Fund

Experience :

- total work: 1 year (preferred)

Work Location: In person

📌 Front Desk Receptionist (Hyderabad)
🏢 DNA Skin Clinic and Wellness Centre
📍 Hyderabad