Customer Service Associate (Science City)

Customer Service Associate (Science City)

24 Oct
|
Tripearltech Private
|
Science City

24 Oct

Tripearltech Private

Science City

Solution: ERP Location: Ahmedabad Availability: Onsite Job Title: Tele-Calling Executive (Domestic/International)

Responsibilities:

- To find fresh sales opportunities through outbound calls to potential clients to introduce the company’s products and services.
- Lead Generation Using Tools/Biding portals like Sales Navigator, LinkedIn, Upwork, Fiverr, Freelancer, Guru etc.
- To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
- Develop and maintain a strong relationship with clients over the phone.
- Data Mining & Maintaining the database of customers on a regular basis.
- Creating and sending E-mail, What’s App & SMS campaigns.
- Manage and track leads and prospects in a CRM system Achieve monthly and quarterly call targets.
- Provide excellent customer service and support to clients.
- Participating in Industrial Exhibitions, Events, and other publicity events.
- Attend training sessions and workshops to stay up to date on our products and services.





Requirements :

- 0 - 2 years of experience in Tele-callings in B2B and B2C Segment.
- Experience in the Software domain, preferably in a cloud-based platform with the SaaS model.
- Should be comfortable making cold calls and talking to new people all day.
- Experience in the ERP domain will be value-added.
- Thorough understanding/appreciation of software product/service sales.
- Excellent communication and interpersonal skills.
- Solid organizational and time management skills.
- Ability to work independently and as part of a team.
- Ability to handle rejection and maintain a positive attitude.
- Languages: Gujarati, Hindi & English.

Pay: Up to ₹25,000.00 per month

Benefits :

- Flexible schedule
- Provident Fund

Language :

- English (required)
- Gujarati (required)

Work Location: In person

📌 Customer Service Associate (Science City)
🏢 Tripearltech Private
📍 Science City

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