Job Summary : Key Responsibilities :

- Identify customer needs and provide accurate product/service information.
- Resolve customer complaints, issues, or requests effectively and within defined timelines.
- Maintain records of customer interactions, transactions, and feedback.
- Escalate complex issues to the appropriate department when required.
- Follow up with customers to ensure issue resolution and satisfaction.
- Collaborate with internal teams (sales, logistics, technical support, etc.) for quick resolution.
- Adhere to company policies, service standards, and KPIs.

Required Skills & Qualifications :

- Graduate or equivalent qualification.
- Proven experience in customer service or support roles (preferred).
- Strong verbal and written communication skills.




- Valuable problem-solving and conflict-resolution abilities.
- Ability to multitask and work under pressure.
- Positive attitude and customer-centric mindset.

Preferred Attributes :

- Experience in retail, e-commerce, telecom, or service industry.
- Familiarity with ticketing systems or CRM software.
- Multilingual communication skills (added advantage).

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Representative (Basavanagudi)
🏢 Bhawar Sales
📍 Basavanagudi