Customer Engagement ExecutiveJob Summary:The Customer Engagement Executive plays a crucial role in ensuring customer satisfaction and loyalty by managing customer relationships and addressing their needs. This position is ideal for individuals with a passion for customer service and a desire to drive positive customer experiences.Roles and Responsibilities:

- Interact with customers to understand their requirements and provide solutions
- Manage customer inquiries and complaints in a timely and professional manner
- Build and maintain strong relationships with customers to enhance loyalty
- Collaborate with internal teams to ensure customer needs are met
- Analyze customer feedback and suggest improvements to enhance customer satisfaction

Qualifications:

- Bachelor's degree in Business Administration or related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well in a team workplace
- Previous experience in customer service is a plus

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Engagement Executive (Kolkata)
🏢 Clirnet Services
📍 Kolkata