24 Oct
|
Accounting Genie
|
Noida
24 Oct
Accounting Genie
Noida
Job Role: Customer Relationship Associate
Work Location : Ithum Tower, Sector 62, Noida Employment Type : Full-Time Working Days & Timings : Monday - Saturday | 10am - 6pm Positions Open : 2 Expected Joining : Within 1 week
About the Company
Peayush Machinery (very soon it will be SAPPP (OPC) PRIVATE LIMITED) deals in têxtile machinery solutions and provides reliable after-sales service and customer support to clients across the region.
Job Summary
We are looking for a proactive and customer-focused Customer Relationship Manager to manage client communication, handle customer queries, and ensure high levels of customer satisfaction, especially in post-sales and service support operations.
Key Responsibilities
- Handle customer queries and concerns related to products and services
- Provide after-sales service support and coordinate with internal teams
- Maintain solid customer relationships and ensure timely follow-ups
- Resolve customer issues efficiently and professionally
- Ensure a smooth customer experience from onboarding to post-sales service
- Maintain proper documentation and customer records
- Achieve high customer satisfaction and service quality standards
Required Qualifications
- Graduate / BBA preferred
- Freshers can apply
- Strong communication and interpersonal skills
- Customer handling and problem-solving mindset
- Basic computer and CRM handling skills
- Professional attitude with service orientation
- Preferred Background : Marketing / Customer Support
Why Join Us?
- Growing organization with learning exposure
- Hands-on experience in customer relationship management
- Opportunity to work closely with business operations and clients
Application Process : Call us on +91-(phone hidden) for any queries.
Job Types : Full-time, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Relationship Associate (Noida)
🏢 Accounting Genie
📍 Noida