RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) :

- Deliver organization details in order to persuade potential customers.
- Explain about clients and answer questions from customers.
- Obtain customer information such as name, address, and fix appointments.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts.
- Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a versatile approach to general administrative and support tasks.
- Participate in staff appraisals and appropriate training for the role.

Skills and Competencies :

- Excellent communication skills
- Flexibility
- Eveready to initiate
- Persistent|
- A buoyant personality
- Ability to handle stress
- High energy levels
- Self-motivation skills

Job Schedule :

- Day Shift




- Fixed Shift
- Morning Shift

Requirements :

- Education: Bachelor's degree (preferred)

- Experience:

- Fresher (preferred)

- Total work experience: 1 year

- Language: English (preferred)

Location Requirements :

- Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work.

Job Types : Full-time, Part-time, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have prior experience in customer service or client relationship management?
- What role does trust play in customer relationships, and how do you work to establish it from the first interaction?

Education :

- Bachelor's (required)

Location :

- Chennai, Tamil Nadu (preferred)

Work Location: In person

📌 Customer Relationship Executive (Chennai)
🏢 Smile Foundation India
📍 Chennai