24 Oct
|
LanceSoft
|
Pune
Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice )
Experience : 1 - 4 Years
Max Grid : 4 - 6 LPA
Job Location : Mumbai and GIFT City
Mumbai : Bandra East, Mumbai
GIFT City : Gandhinagar, Gujarat
Shift : 18*7 EST
Notice Period : Immediate - 30 Days
Roles and Responsibilities:
- Resolving L1 Service Desk Issues ( Phone and Chat )
- Account ( Lock/Unlock ), Password, Network/Connectivity/VPN, Outlook related
- Tools and Technology :Ticketing Solution : Remedy
Technology Solution : Avaya Chat Platform : Amelia
Job Types : Full-time, Regular / Permanent
Salary : ₹500,000.00 per year
Perks :
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Evening shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Education :
- Bachelor's (preferred)
📌 Service Desk (Pune)
🏢 LanceSoft
📍 Pune