Service Desk (Pune)

Service Desk (Pune)

24 Oct
|
LanceSoft
|
Pune

24 Oct

LanceSoft

Pune

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice )

Experience : 1 - 4 Years

Max Grid : 4 - 6 LPA

Job Location : Mumbai and GIFT City

Mumbai : Bandra East, Mumbai

GIFT City : Gandhinagar, Gujarat

Shift : 18*7 EST

Notice Period : Immediate - 30 Days

Roles and Responsibilities:

- Resolving L1 Service Desk Issues ( Phone and Chat )
- Account ( Lock/Unlock ), Password, Network/Connectivity/VPN, Outlook related
- Tools and Technology :Ticketing Solution : Remedy

Technology Solution : Avaya Chat Platform : Amelia

Job Types : Full-time, Regular / Permanent

Salary : ₹500,000.00 per year

Perks :

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education :

- Bachelor's (preferred)

📌 Service Desk (Pune)
🏢 LanceSoft
📍 Pune

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