JLL supports the Whole You, personally and professionally. 1. Overall Responsibility Oversee and manage all housekeeping operations within the residential building. Ensure cleanliness, hygiene, and upkeep of common areas and residential facilities. 2. Staff Management Recruit, train, schedule, and supervise housekeeping staff. Assign daily duties and monitor staff performance. Maintain staff attendance, discipline, and grooming standards. 3. Cleaning & Maintenance Oversight Ensure proper cleaning of common areas such as lobbies, corridors, staircases, lifts, basements, clubhouses, and amenities. Monitor deep cleaning schedules and periodic cleaning activities. Coordinate with maintenance teams for repairs and upkeep issues. 4. Quality & Hygiene Standards Implement and maintain cleanliness and hygiene standards as per building policies. Ensure proper use of cleaning chemicals, equipment, and safety practices. Conduct regular inspections and audits of housekeeping areas. 5. Inventory & Material Management Manage stock of cleaning supplies, chemicals, tools, and equipment. Raise purchase requisitions and control consumption to avoid wastage. Ensure protected storage and proper usage of housekeeping materials. 6. Vendor & Contractor Coordination Liaise with outsourced housekeeping agencies or vendors (if applicable). Monitor vendor performance and service quality. Ensure compliance with contract terms and SLAs. 7. Resident Interaction Address housekeeping-related complaints and service requests from residents. Ensure timely resolution and maintain resident satisfaction. Communicate politely and professionally with residents and management. 8. Safety & Compliance Ensure adherence to safety procedures and statutory regulations. Train staff on fire safety, emergency response, and first aid basics. Report hazards, incidents, or accidents to management promptly. 9. Reporting & Documentation Maintain daily logs, attendance records, inspection reports,



and checklists. Submit regular reports to the Facility Manager / Society Management. Track KPIs and service performance metrics. 10. Budget & Cost Control Assist in preparing housekeeping budgets. Monitor expenses and implement cost-saving measures without compromising quality. 11. Special Duties Manage housekeeping arrangements during events, festivals, or emergencies. Support management during inspections or audits. Perform any additional duties as assigned by management. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Building Operations, Soft Services (Mumbai)
🏢 JLL
📍 Mumbai