Job Overview

We are hiring skilled Chat & Voice Support Executives for an international process. The role involves handling customer queries through live chat, providing accurate resolutions, and maintaining high-quality service standards while adhering to SLA and compliance guidelines.

Key Responsibilities

Handle multiple customer chats simultaneously

Manage minimum 2 concurrent chats

Provide accurate and timely resolutions

Maintain chat quality and SLA standards

Document all customer interactions properly

Eligibility Criteria

Qualification: Graduate preferred

Experience: Minimum 2 years of international BPO

Communication: Excellent written English

No MTI / RTI

Ready for immediate interview and joining

Work Details

5 Days Working

Rotational Week Off

Rotational Shifts

Benefits & Perks

Both-side cab facility (within hiring zone)

Structured training & career growth opportunities

Pay: ₹22,000.00 - ₹32,000.00 per month

Advantages :

- Commuter assistance

Work Location: In person

📌 Customer Service Representative (Delhi)
🏢 Pyramid Security Services
📍 Delhi