Executive Customer Relationship (Vadodara)

Executive Customer Relationship (Vadodara)

24 Oct
|
Lifecell International
|
Vadodara

24 Oct

Lifecell International

Vadodara

About LifeCell :Established in 2004, LifeCell International is India's top stem cell and tissue storage bank. We harness Cell, Genes, & Tissue Sciences to offer cutting-edge healthcare solutions, such as a >97% donor match rate for stem cell transplants, rapid genomics testing for pregnancies & infants, advanced wound care products and cellular skin science based cosmetics.

Business Division :BioBank (Health Bank).

Position :Executive Customer Relationship (ECR) / Key Account Executive (KAE). Responsibilities : 1. Doctor & Hospital Relationship Management :

- Conduct in-person monthly meetings with all the assigned Gynaecologists (target doctor) to promptly address feedback, deliver industry updates and strengthen partnership with best-in-class services. -Utilise relationships with hospital staff to collaborate on raising awareness and enrolling expectant parents (target client) for stem cell banking services.

2. Key Account Management :

- Establish corporate partnerships with existing & new hospitals specialising in women and child care services (target hospitals) to drive business growth.
- Engage in proactive education of expectant parents through personalised counselling or elevator pitches about the benefits of stem cell banking.
- Distribute educational materials during their hospital visit to stimulate interest and awareness.

3. Marketing Event Management :

- Execute minimum four marketing events per month to enhance brand visibility & patient engagement.

4. Customer Delight Management :

- Gather pertinent client information to initiate cold calls and facilitate professional in-person presentations at their home, office, or hospital.
- Deliver engaging presentations to expectant parents to consistently meet specified sales targets. -Deposit client funds in the company's bank account within specified timelines. -Ensure timely provision of sample collection kits for clients and coordinate seamlessly with the paramedic team during childbirth.




- Ensure clients and healthcare professionals receive excellent post-sales service to guarantee satisfaction, retention, and referrals.

5. Market Intelligence :

- Provide actionable insights to drive strategic decisions based on industry trends and opportunities. 6. Performance Management :

- Meet responsibilities, adapt to change, and perform extra tasks assigned by superiors & the company.

What We Seek :

- Experience :0 - 3 years.
- Educational Qualification :BSc or MSc or Biotech or Pharma or MBA.
- Vehicle : Two wheeler with valid driving licence.
- Availability :Weekends and late evenings. You will avail a week-off between Tuesday and Thursday. -Language :Proficient in English & local languages.

-Attributes :Rapport-building, Proactivity, Collaboration, Adaptability, Incentives-driven.

Learning Opportunities :Build strong connections with healthcare professionals & medical institutions, ensuring their continuous engagement and satisfaction. Hone the art of effective communication & host captivating marketing events to spark the interest of expectant parents. Master the art of delivering persuasive presentations & delighting customers thereby meeting the sales goals & elevating your performance.

What You Will Get : 1. Compensation and Benefits :

- CTC + Attractive Monthly Incentives.
- Local Conveyance.
- Comprehensive Medical Insurance.
- Company-Provided Tablet.
- Salary Advance Loan.
- By Your Own Device (BYOD).

2. Career Growth and Development :

- Speedy Path to Promotion.
- Professional Development & Training Opportunities.
- Opportunities for Internal Mobility or Transfers.
- Win Trips to National & International Destinations.

3. Employee Recognition and Engagement :

- Performance Recognition & Awards Program.
- Employee Recognition & Appreciation Events.
- Employee Referral Program with Incentives.

4. Work-Life Balance and Well-being :

- Vibrant Company Culture
- Team Building Activities and Events.
- Supportive & Collaborative Team Workplace.
- Open Door Policy for Feedback & Suggestions.

Job Types : Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Executive Customer Relationship (Vadodara)
🏢 Lifecell International
📍 Vadodara

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