Company : Words Worth

Job title :Customer Support Executive

About Us : We are an cutting-edge EdTech company dedicated to transforming education through cutting-edge technology. Our team is passionate about creating engaging and effective learning experiences.

Key Responsibilities :

- Issue Resolution : Troubleshoot and resolve non-technical issues, escalating complex problems as needed.
- Product Knowledge : Understand our products and services to effectively assist users.
- Documentation : Record user interactions and issues in the CRM, building a knowledge base for future reference.
- Feedback Collection : Collect user feedback to enhance our offerings and customer experience.

Qualifications :

- Excellent verbal and written communication skills. :

- Previous experience in customer support or a similar role for at least 3 years.

Pay: ₹18,000.00 - ₹30,000.00 per month

Education :

- Bachelor's (required)

Experience :

- Customer support: 3 years (required)

Language :

- English (required)

Work Location: In person

📌 Customer Support Executive (Navrangpur)
🏢 Words Worth
📍 Navrangpur