Key Responsibilities

- Manage post-order customer communication and provide exceptional client support.
- Act as the primary point of contact for customer queries and order updates.
- Ensure timely coordination for material deliveries.
- Maintain and update customer databases and enquiry records.
- Track invoice acknowledgements and delivery confirmations.
- Follow escalation procedures and coordinate with internal teams.
- Support sales operations by monitoring customer requests and follow-ups.
- Keep customers informed about delivery status and resolve delays proactively.

Skills Required

✔ Solid Follow-up & Coordination Skills ✔ Proficiency in Microsoft Excel / Google Sheets ✔ Customer Relationship Management ✔ Time Management & Problem Solving

Any Graduate

Experience

- Experience in Customer Relationship / Customer Support / Client Coordination

Preferred

- Immediate Joiners Preferred

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (CRM) (Hyderabad)
🏢 Ken Creation And Solutions
📍 Hyderabad