Job Title : Customer Support Associate (CSA) Department : Accounts / Customer Support Experience : 0-3 Years Location : As per company requirement

Job Summary

Key Responsibilities :

- Handle customer queries related to billing, invoices, and accounts .
- Maintain daily accounting entries in Tally .
- Generate and manage invoices, receipts, and purchase/sales entries .
- Assist customers with payment follow-ups and account statements .
- Maintain accurate customer and financial records .
- Coordinate with the accounts team and sales team for order and payment processing.
- Resolve customer complaints professionally and maintain good customer relationships.
- Prepare basic reports such as sales reports, outstanding reports, and ledger reports from Tally.

Required Skills;





- Basic knowledge of Tally ERP / Tally Prime. :

- Understanding of accounting concepts (ledger, GST, invoices, vouchers). :

- Good communication and customer handling skills. :

- Basic knowledge of MS Excel and MS Office. :

- Attention to detail and valuable organizational skills

Educational Qualification :

- B.Com / M.Com Only. :

- Certification or training in Tally with GST mandatory.

Preferred Qualifications :

- Experience in billing, accounting support, or customer service. :

- Knowledge of GST billing and filing basics) .

Work Location: In person

📌 Customer Support Executive (Tally) (Nagpur)
🏢 SHUL Ventures
📍 Nagpur