24 Oct
|
Transcom
|
Jaipur
Job Title: Customer Support Executive (International Voice)
Process: Walmart
Location: Jaipur
Company: Transcom
Job Overview: We are hiring Customer Support Executives (CSE) for an international voice process (Walmart). The role involves handling customer queries, providing resolutions, and ensuring a high level of customer satisfaction.
Key Responsibilities: Handle inbound/outbound international customer calls
Resolve customer queries efficiently and professionally
Provide accurate information about products/services
Maintain quality and productivity standards
Ensure excellent customer experience in every interaction
Eligibility Criteria: Graduate / Undergraduate (Any stream)
Minimum 6 months of international BPO voice experience
Freshers with excellent English communication
Excellent communication skills in English
Good listening and problem-solving abilities
Salary & Perks: Up to ₹32,000 CTC
Performance-based incentives (if applicable)
Shifts & Working Days: 5.5 days working
Rotational shifts & weekly offs
Transport Facility: ₹180 per night shift for males
One-side cab facility for females during odd hours
Selection Process: HR Round
Operations Round
Versant: C1 (US Voice)
Pay: ₹23,000.00 - ₹32,000.00 per month
Benefits :
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Cse) (Jaipur)
🏢 Transcom
📍 Jaipur