Suncrypto, a leading cryptocurrency exchange platform, is seeking a passionate and dedicated Customer Support Executive to join our dynamic team. We are looking for a highly motivated individual with excellent communication and problem-solving skills to provide exceptional customer service.

Requirement :

- Minimum 6 months -2 years of experience in customer support or a related field.
- Excellent communication and interpersonal skills.
- Basic understanding of cryptocurrency concepts.
- Strong problem-solving abilities.
- Ability to work effectively in a fast-paced environment.

Role and responsibility :

- Providing accurate and helpful information regarding Suncrypto's platform, products, and services.




- Troubleshooting and resolving customer technical issues and account-related concerns.
- Escalating complex issues to the appropriate internal teams when necessary.
- Maintaining a positive and qualified demeanor while interacting with customers.
- Contributing to the development of knowledge base articles and FAQs.
- Staying updated on the latest cryptocurrency trends and regulations.

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

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