Job Title : Customer Service Representative

Industry : Real Estate/ Construction

Location :Lower Parel, Mumbai (On-site)

Salary :₹20,000 - ₹25,000 per month (Negotiable based on experience/interview)

Joining : Immediate

Experience :0-2 Years Experience

Responsibilities :

- Make outbound calls to potential customers and leads generated through various marketing channels.
- Explain ongoing and upcoming real estate projects to prospective clients.
- Understand customer requirements and provide relevant property options.
- Schedule site visits and coordinate appointments for the sales team.
- Follow up regularly with interested customers and maintain lead conversion records.
- Maintain and update customer data internal databases.
- Handle inbound inquiries related to property sales and provide accurate information.
- Build positive customer relationships and ensure a professional communication experience.





Requirements & Qualifications

- Minimum 0-2 years of experience in customer service/sales (real estate experience preferred).

- Strong communication skills in English, Hindi, and Gujarati :

- Valuable convincing and negotiation skills.

- Comfortable speaking with clients over calls for extended periods.

- Basic knowledge of MS Excel systems will be an added advantage.

- Target-oriented and self-motivated approach.

- Professional communication style.

- Ability to handle customer objections confidently.

- Experience in lead generation and follow-up processes.

- Interest in sales and the real estate industry preferred.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Representative (Mumbai)
🏢 The Vibrant Group India
📍 Mumbai