Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.

We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales workplace. You would be:

- Working on schedule change reservations- Reporting to the Team Lead to achieve goals
- Responsible to check all queues
- Multi-tasking and ready to adapt to new situations and challenges or role reversal.

Requirement :

- Any graduates and undergraduates can apply.

- Any domain experience is added advantage but it's not mandatory

- Freshers can apply.

- Knowledge of the Travel Industry would be a plus

- Excellent written and verbal communication.

- Ability to work in different shifts (Including night shift Preferred Requirements :





- Travel Industry knowledge is a plus.

- Exceptional customer service skills and sales abilities

- Ability to multi-task and work in a fast-paced work environment.

Benefits

What’s in it for You?

- Employee Assistance Program (EAP) : Confidential, free support for personal or work-related challenges—covering counseling, or financial guidance, and more—to help maintain well-being and performance.
- Term Life Insurance : Provides financial peace of mind for your loved ones with a fixed-coverage death benefit over a defined term. Affordable protection offered by your employer.
- Mediclaim (Health Insurance) : Extensive coverage for medical expenses to ensure you and your family get the care you need when it matters.
- Meal Coupons : A tasty perk to fuel your workday—delicious meals or snacks on us!
- Performance-Based Incentives : Earn more when you deliver more. Your hard work pays off—literally.
- Learning & Development (L&D;) Sessions : Continued growth through curated upskilling sessions—boosting your skills and career progression.

Diversity disclaimer :

- Department
- Customer Service
- Locations
- Mumbai

📌 Agent Fulfillment-schedule Change (Mumbai)
🏢 Etraveli Group
📍 Mumbai