24 Oct
|
Recruitingstaffing
|
Airoli
24 Oct
Recruitingstaffing
Airoli
PRINCIPAL RESPONSIBILITIES :
- Work on the various front offices client tools as required for the specific queues and provide customer service through Chats
- Understand customer queries received through chats and act accordingly.
- Maintain a healthy and clean work environment & adhere to company policies and procedures.
- Continuous up gradation of process knowledge as required
Criteria Requirement :
- Excellent communication skills.
- Comprehension : - Ability to clearly understand the problem statement
- Composition : - Ability to compose a grammatically correct, concise and accurate.
- Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
- Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
- Graduate / Undergraduate can apply :
- Comprehension skills to understand & communicate with all customers effectively. :
- Chat :
- etiquettes. :
- 5 days working and any 2 Rotational week offs. :
- * Should be flexible in 24 7 shifts (That Includes night shifts)**
Pay: ₹280,000.00 - ₹350,000.00 per year
Advantages :
- Health insurance
- Provident Fund
Work Location: In person
📌 International Chat Process (Airoli)
🏢 Recruitingstaffing
📍 Airoli