Key Responsibilities :

1. Customer Outreach & Sales

- Make outbound calls to potential customers and present the organisation's products and services in a transparent and persuasive manner.
- Generate interest by effectively communicating service offerings and addressing customer queries.
- Promote the organisation's offerings to prospective clients and identify business opportunities.

- Lead Management & Follow-ups

- Maintain consistent communication with prospects to maximise conversion opportunities.
- Ensure timely follow-ups and effective lead closure.

- Customer Requirement Analysis

- Understand customer requirements through effective communication and active listening.
- Recommend appropriate services and solutions based on customer needs.
- Resolve basic customer queries and provide accurate product and service information.

- CRM & Database Management

- Maintain and regularly update customer and lead information in the CRM or assigned tracking system.
- Record customer interactions, follow-up activities, and sales outcomes accurately.
- Ensure all customer data is organised and up to date for effective sales tracking.

- Sales Target & Performance Management

- Achieve and consistently work towards exceeding daily, weekly, and monthly targets related to:





- Outbound calls
- Customer follow-ups
- Sales conversions
- Monitor individual performance and take proactive measures to improve productivity and results.

1. Customer Feedback & Service Improvement

- Gather customer feedback during interactions and communicate valuable insights to the relevant teams.
- Identify recurring customer concerns and recommend improvements to enhance service quality and customer experience.

- Internal Coordination & Service Delivery

- Coordinate with internal teams to ensure seamless delivery of services.
- Maintain effective communication with relevant stakeholders for smooth execution of customer requirements.
- Adhere to company policies, ethical practices, and professional communication standards while representing the organisation.

Pay: ₹12,000.00 - ₹15,000.00 per month

Application Question(s):

- what is your current monthly salary?
- What is your current location?

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- similar: 1 year (preferred)

Language :

- English, Hindi (preferred)

Location :

- Mumbai, Maharashtra (required)

Work Location: In person

📌 Tele Caller Executive (Mumbai)
🏢 Edulab
📍 Mumbai