Job Title: Team Leader - Travel Sales

Company: MeraTripBanao

Location: Rajbagh, Srinagar, Jammu & Kashmir

Salary: ₹22,000 - ₹25,000 per month

Experience: Minimum 1 Year as a Team Leader in a Travel Agency / Tour Operator / OTA

Employment Type: Full-Time

About MeraTripBanao

MeraTripBanao is a fast-growing travel company specializing in personalized Kashmir tour packages. We help travelers experience Kashmir through customized itineraries, handpicked hotels, reliable transport, and exceptional customer service.

We’re looking for an experienced Travel Sales Team Leader who can lead a team, drive sales, improve conversions, and ensure outstanding customer experiences.

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Key Responsibilities

- Lead, motivate, and manage the travel sales team to achieve monthly sales targets.
- Monitor daily lead flow from WhatsApp, Meta Ads, Google Ads, website, and other channels.
- Ensure timely follow-up and maximum lead conversion.
- Train and mentor Travel Experts on sales techniques, customer handling, and objection handling.
- Prepare customized Kashmir tour packages and quotations for customers when required.
- Monitor team productivity and daily KPIs.
- Conduct daily sales meetings and performance reviews.
- Improve inquiry-to-booking conversion rates.
- Handle escalated customer queries and resolve complaints professionally.
- Coordinate with hotels, houseboats, transport vendors, and operations for seamless bookings.
- Ensure high customer satisfaction before, during, and after the trip.
- Prepare daily, weekly, and monthly sales reports.
- Suggest strategies to improve sales and customer experience.
- Maintain discipline, attendance, and performance within the team.
- Work closely with the marketing team to improve lead quality and campaign performance.

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Required Skills : Travel Sales

- Strong experience in Kashmir tour packages
- Domestic travel sales expertise
- Itinerary planning
- Quotation preparation
- Travel consultation




- Upselling and cross-selling
- Lead qualification
- Closing high-value bookings

Leadership Skills

- Team management
- Team motivation
- Performance management
- Coaching and mentoring
- Conflict resolution
- Decision-making
- Target management
- Daily task allocation
- Productivity monitoring

Sales Skills

- Excellent negotiation skills
- Objection handling
- Customer persuasion
- Consultative selling
- Relationship building
- Revenue generation
- Sales forecasting
- Follow-up management

Customer Service

- Excellent communication in Hindi & English
- Professional phone etiquette
- Customer relationship management
- Complaint handling
- Service recovery
- Customer retention

Operational Knowledge

- Hotel booking coordination
- Houseboat booking
- Cab and transport coordination
- Vendor management
- Travel documentation knowledge
- Tour operations understanding

Technical Skills

- MS Excel
- Google Sheets
- MS Word
- Google Docs
- WhatsApp Business
- CRM software
- Meta Business Suite (preferred)
- Basic Google Workspace knowledge

Personal Skills

- Leadership mindset
- Target-driven attitude
- Strong organizational skills
- Time management
- Multitasking ability
- Attention to detail
- Problem-solving ability
- Positive attitude
- Professional behaviour
- Ability to work under pressure

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Eligibility

- Minimum 1 year of experience as a Team Leader in a Travel Agency, Tour Operator, or Online Travel Agency (OTA).
- Solid knowledge of Kashmir destinations, hotels, sightseeing, and travel operations.
- Proven experience in leading a sales team and achieving targets.
- Graduation preferred.

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What We Offer

- Salary: ₹22,000 - ₹25,000 per month
- Career growth opportunities
- Supportive work environment
- Opportunity to lead a growing travel brand

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How to Apply

WhatsApp: 88268 09907

Subject: Application for Team Leader - Travel Sales (Srinagar)

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Team Leader - Operations (Srinagar)
🏢 Web Tech Solutions
📍 Srinagar