About this Position : This Position aims to build and maintain strong relationships with key clients, drive business growth, and ensure customer satisfaction by understanding client needs, identifying business opportunities, and delivering effective solutions that align with organizational goals. The role focuses on managing strategic accounts, increasing revenue, and ensuring long-term partnerships through excellent service and coordination with internal teams.

What you´ll do :

- Execute sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers
- Develop and execute action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership
- Deliver sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account
- Build and maintain strong relationships with customers, develops customer centric initiatives & implements their feedback
- Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning
- Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints
- Executes pricing and promotional actions, Executes KAM strategy (listing, promotions) Manages and/ or steers distributor salesforce / 3rd Party Representation
- Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores
- Conducts field, market,



jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
- Coordinates education implementation and sales impact with technical advisors
- Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt
- Steers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance

What makes you a positive fit :

- Minimum 5 years of Experience into Key accounts/Buisness development/ Sales
- Mechanical/Chemical Engineering Graduate preferred

Some perks of joining Henkel :

- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
- Competitive accident and term life policies for up to 3 times annual gross salary
- Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

📌 Key Account Manager (Pune)
🏢 Henkel
📍 Pune