Back Office Operations : ₹16500 - ₹21500 / Monthly**:
- Location
- JHARKHAND BIHAR, Patna, Bihar
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Skills Required : MIS executive
Other Requirements
- Aadhaar Card
- Education Proof
- PAN Card
Job Details & Information:
- Minimum HS Pass / Graduation Fresher. At least 18 Year to 32 years old. A rapid learner who is able to work with set targets. Must be time flexible and able to work. Male / female both are eligible Handle all queries in a polite, professional manner. Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution. Educate customers on services and processes. Escalate any issues to the Team Leader.
Work collaboratively with the team. Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly. Tolerance for repetitive work in a fast-paced, high production work environment. Educate current and potential customers with product and service information. Maintain accurate customer records. Follow company guidelines and policies while handling customer interactions. Collaborate with team members to improve service processes. Gather and analyze customer feedback for continuous improvement. Excellent verbal and written communication skills. Strong problem-solving and critical-thinking abilities. Employee discounts and perks. Career growth and development opportunities.