- Speaking with customers about their travel needs and preferences
- Helping customers plan the details of their trip, including transportation, lodging and entertainment
- Advising customers about locations, travel dates and transport
- Coordinating events on travel itineraries, such as tours and local attractions
- Booking tickets and reservations
- Resolving complaints and travel issues
- Calculating costs and collecting payments
Core Competencies
- Written and verbal communication
- Customer service and sales
- Attention to detail
- Proficiency with computer technology and telephones
- Ready to work in night shifts