Job Description :

1. Collections Management
- Monitor and manage aging reports to identify overdue accounts.
- Maintain detailed records of customer interactions and commitments.
- Escalate delinquent accounts as per company policy.

1. Customer Account Management

- Review customer credit limits and payment history.
- Work with customers to resolve disputes, short payments, or deductions.
- Provide account statements, invoices, and required documentation upon request.
- Build strong customer relationships to support timely payments.

- Billing & Reconciliation

- Validate billing accuracy and ensure invoices are correct and complete.
- Reconcile customer accounts, investigate discrepancies, and process adjustments.
- Collaborate with billing and sales teams to resolve pricing or tax issues.

- Reporting & Documentation

- Prepare weekly/monthly AR aging reports for management.
- Track collection performance metrics (DSO, overdue %, recovery rate).




- Document all collection efforts and maintain internal audit ready records.

- Cross Functional Collaboration

- Work closely with Sales, Customer Service, and Finance on account issues.
- Support month end closing activities for AR.
- Assist in improving AR processes and collection strategies.
- Required Skills & Qualifications Technical Skills

- Solid understanding of AR principles and collection processes.
- Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
- Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).

Soft Skills

- Excellent communication and negotiation skills.
- Strong customer service and relationship building ability.
- Detail oriented, organized, and able to manage high volumes.
- Ability to work under pressure and meet deadlines.

📌 Accounts Receivable (Pune)
🏢 Zensar Technologies
📍 Pune