Key Responsibilities :

- Make outbound calls to potential/existing customers to inform them about products/services or follow up on leads.
- Handle inbound calls and respond to customer inquiries or resolve issues.
- Maintain records of customer interactions and update CRM databases.
- Follow communication scripts and standard procedures.
- Meet daily/weekly/monthly call and conversion targets.
- Build and maintain a positive relationship with customers.
- Provide accurate information and offer solutions based on customer needs.
- Escalate complex issues to the appropriate department when necessary.

Requirements :

- High school diploma or equivalent; a degree is a plus.
- 1-2 years of experience in a calling, telemarketing, or customer service role.
- Excellent communication skills in [languages required - e.g., English, Hindi,



etc.].
- Basic computer knowledge and familiarity with MS Office.
- Good listening and interpersonal skills.
- Ability to work under pressure and meet targets.

What We Offer :

- Market-competitive salary with performance-based incentives
- Training and support to grow your skills
- Friendly and supportive work environment
- Opportunities for career advancement

Job Types : Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹17,000.00 per month

Language :

- Hindi (preferred)
- English (preferred)

Location :

- Jammu, Jammu and Kashmir (required)

Work Location: In person

📌 Tellecaller (Female Candidate) (Jammu)
🏢 Aracot Construction
📍 Jammu