- Make outbound calls to potential patients and leads generated through marketing campaigns.
- Explain Ayurvedic treatments, therapies, and products offered by the hospital.
- Convince and guide patients to book consultations and therapy appointments .
- Follow up with existing and potential patients to increase conversions and sales .
- Maintain proper records of calls, leads, and patient details .
- Coordinate with doctors and other departments for appointment scheduling .
- Handle patient queries politely and provide accurate information.
- Achieve monthly sales and appointment booking targets .
Required Skills & Qualifications :
- Good communication and convincing skills .
- Ability to handle patients professionally over the phone.
- Basic knowledge of sales and customer service .
- Familiarity with CRM or lead management systems is a plus.
- Ability to work in a target-driven environment .
Experience Required :
- 1-2 years of experience in telesales, telecalling, or customer support preferred.
- Freshers with good communication skills may also apply.
Preferred :
- Experience in healthcare, Ayurveda, or wellness industry will be an added advantage.