Job Title : Desktop Support Engineer

Location : Juinagar, Navi nMumbai Department : IT Support Experience Required : 2-4 Years

Key Responsibilities

- Provide technical support for desktops, laptops, printers, and other peripheral devices
- Diagnose and resolve hardware and software issues in a timely manner
- Manage user accounts, permissions, and access controls
- Support network connectivity issues (LAN, Wi-Fi, VPN)
- Install and update antivirus software and ensure endpoint security compliance
- Maintain IT asset inventory and documentation
- Assist in system upgrades, patches, and deployments
- Respond to helpdesk tickets and provide on-site or remote support
- Collaborate with other IT teams for escalations and complex issues
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
- Proven experience in desktop support or IT helpdesk role
- Strong knowledge of Windows OS, MS Office, and basic networking concepts




- Familiarity with Active Directory and ticketing tools
- Good understanding of hardware components and troubleshooting techniques
- Excellent communication and interpersonal skills
- Ability to work independently and in a team workplace
- Certifications such as CompTIA A+, Microsoft Certified, or ITIL
- Experience with remote desktop tools and enterprise IT environments
- Basic knowledge of cybersecurity best practices
- Problem-solving and analytical thinking
- Customer service orientation
- Time management and multitasking
- Attention to detail
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible working options

Job Types : Full-time, Permanent

Pay: ₹9,391.56 - ₹25,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Desktop Support Engineer (Navi Mumbai)
🏢 Payment Solution
📍 Navi Mumbai