Job Title: Technical Support Executive

Location: Surat (Work From Office)

Experience: 1-2 Years

Job Overview : Key Responsibilities :

- Handle software implementation and client onboarding
- Troubleshoot technical issues and provide timely resolutions
- Coordinate with the development team for bug reporting and issue tracking
- Train clients on software features and functionalities
- Maintain support tickets and client records
- Ensure excellent customer satisfaction and service quality
- Follow up with clients regarding pending issues and updates

Required Skills :

- Good communication and problem-solving skills
- Knowledge of remote support tools
- Ability to understand client requirements and provide solutions
- Solid coordination and time management skills




- Basic SQL or technical troubleshooting knowledge is a plus

Preferred Qualifications :

- Bachelor’s degree in IT, Computer Applications, or related field
- Experience in SaaS product support or software implementation preferred

Perks :

- Career growth opportunities
- Friendly and collaborative work environment
- Performance-based incentives

Note :

- Work From Office only
- Offline Interview Process

Pay: ₹321,219.77 - ₹1,412,177.55 per year

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

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