24 Oct
|
Jungle Cafe
|
Goa
Key Responsibilities:Guest Experience & Interaction
- Warmly welcome and greet all guests upon arrival.
- Engage with guests to ensure comfort and satisfaction during their visit.
- Handle guest queries, special requests, and complaints in a professional manner.
- Coordinate with service staff and kitchen to ensure smooth guest experience.
Customer Relationship Management
- Maintain regular communication with repeat guests and VIP customers.
- Collect guest feedback and report insights to management.
- Assist in guest retention strategies and loyalty initiatives.
Service Support
- Assist floor staff during peak hours to ensure smooth service flow.
- Monitor service quality and report any operational issues.
- Support reservations, table allocations, and special event guests.
Brand Representation
- Represent Jungle Cafe’s brand values with professionalism and hospitality.
- Maintain grooming, etiquette, and positive body language at all times.
Requirements & Skills :
- Excellent communication skills in English and Hindi (local language is an advantage).
- Pleasant personality with robust interpersonal skills.
- Prior experience in hospitality, restaurant, hotel, or guest relations preferred.
- Ability to handle guests calmly and professionally under pressure.
- Well-groomed, confident, and customer-oriented.
Benefits :
- Competitive salary and incentives.
- Tips and service charge benefits (as per company policy).
- Food and accommodation provided by the company (if applicable).
- Growth opportunities in hospitality management and operations.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits :
- Food provided
Experience :
- GRE: 2 years (preferred)
Location :
- Goa, Goa (preferred)
Work Location: In person
Application Deadline: 12/02/2026
📌 Guest Relation Executive (Goa)
🏢 Jungle Cafe
📍 Goa