1. Sales and Revenue Management

- Target Achievement : Develop and execute sales strategies to meet or exceed monthly and annual showroom targets.
- KPI Monitoring : Track sales metrics such as footfall, conversion rates, and average ticket size.
- Sales Optimization : Encourage the team to upsell and cross-sell high-margin products like diamonds and precious gemstones. [1, 2, 3]

- Team Leadership and Management

- Staff Training : Educate staff on product knowledge (karatage, gemstone quality, pricing) and advanced selling techniques.
- Performance Tracking : Monitor daily attendance, grooming, and individual employee performance through regular evaluations.
- Team Motivation : Conduct daily briefings and foster a competitive yet collaborative showroom culture. [1, 2, 3]

- Customer Service

- Client Relations : Nurture strong customer relationships to drive repeat business, referrals, and VIP client retention.
- Complaint Resolution : Handle high-value transactions and professionally resolve any customer escalations or complaints. [1, 2, 3]

- Inventory and Asset Management

- Stock Audits : Conduct regular, meticulous inventory audits to prevent shrinkage, pilferage,



and internal losses.
- Security & Display : Ensure the secure handling, opening, and closing of precious metals and stone inventories.
- Merchandising : Maintain brand guidelines for visual displays, ensuring high-value items are prominently and safely showcased. [1, 2, 3]

- Operations and Compliance

- Administrative Duties : Prepare daily/weekly reports, manage point-of-sale activities, and ensure billing/tax (e.g., GST) accuracy.
- Policy Adherence : Enforce company policies, health and safety regulations, and statutory compliance norms.
- Vendor/HO Coordination : Coordinate with supply chain and inventory teams for product replenishment and the launch of recent collections. [1, 2, 3]

Pay: ₹400,000.00 - ₹500,000.00 per year

Ability to commute/relocate:

- Muzaffarpur, Bihar: Reliably commute or planning to relocate before starting work (required)

Education :

- Bachelor's (required)

Experience :

- Jewelry sales: 4 years (required)

Location :

- Muzaffarpur, Bihar (required)

Work Location: In person

📌 Department Manager- Jewellery Sales (Muzaffarpur)
🏢 DigiInd
📍 Muzaffarpur