We are looking for a Web Consultant (International Sales) to join our team at Digital Mitro Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹15000 - ₹25000 and a agile environment with opportunities for growth.

Key Responsibilities:

- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements: Shift : Night Shift (8pm to 5am)

Location : salt Lake, Sec 5, Near SDF More

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 International Voice Process - Website Sales (Bidhannagar)
🏢 Digital Mitro Private
📍 Bidhannagar