24 Oct
|
Bhageria Industries
|
Lonavla
24 Oct
Bhageria Industries
Lonavla
Role Overview : The Executive Housekeeper is responsible for overseeing all housekeeping operations, ensuring the
highest standards of cleanliness, guest comfort, and aesthetic upkeep throughout the property. This role
requires strong leadership, meticulous attention to detail, and efficient coordination with other departments to maintain a seamless guest experience.
Key Responsibilities : Operational Management :
- Supervise daily housekeeping operations including room cleaning, public areas, back-of-house, and laundry.
- Ensure all rooms and common areas meet established cleanliness and hygiene standards.
- Conduct regular inspections of guest rooms, floors, and public areas.
- Manage deep-cleaning schedules and preventive maintenance coordination with Engineering.
Team Leadership :
- Lead, train, and motivate the housekeeping team to deliver consistent and high-quality service.
- Develop staff schedules, duty rosters, and manage leave planning.
- Conduct performance evaluations and identify training needs.
Inventory & Cost Control :
- Monitor and maintain inventory of linen, guest supplies, cleaning chemicals, and equipment.
- Ensure effective cost control and accurate consumption tracking.
- Coordinate with suppliers for procurement and stock replenishment.
Guest Interaction & Satisfaction:
- Handle guest requests, complaints, and special housekeeping requirements promptly and professionally.
- Work closely with the Front Office to ensure smooth room readiness and turn-around.
Standards & Compliance :
- Ensure adherence to brand standards, hygiene protocols, safety guidelines, and statutory requirements.
- Implement SOPs and maintain audit-readiness for internal and external assessments.
Administration & Reporting :
- Prepare daily, weekly, and monthly departmental reports.
- Manage departmental budgets and assist in forecasting.
- Maintain up-to-date records of staff attendance, training, and inventories.
Qualifications & Skills :
- Graduate in Hotel Management or equivalent preferred.
- Minimum 5-7 years of experience in housekeeping, with at least 2 years in a supervisory or managerial role in the hospitality sector.
- Strong leadership, communication, and interpersonal skills.
- Positive knowledge of housekeeping equipment, chemicals, and industry best practices.
- Ability to work under pressure while maintaining service standards.
Job Types : Full-time, Permanent
Work Location: In person
📌 Executive Housekeeper (Lonavala) (Lonavla)
🏢 Bhageria Industries
📍 Lonavla