Role Title: 2602435 Senior Analyst, Digital Analytics (L09)

Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation's most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Senior Analyst, Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.

The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap.



Independently work on Digital Measurement Analytics for Synchrony Card Access - Emerging Payments Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data, reporting and measurement of feature performance

Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities

Responsible for effective communication, project deliverables, adhering to expected timelines, accuracy & compliance with meticulous project management

Lead internal initiatives, perform other duties and/or special projects, as assigned

2 to 4 Years of working experience in relevant Analytics domain, 2+ years of experience in SAS or SQL.

- Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights
- Ability to solve complex technical problems with minimal supervision
- Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a easy yet compelling manner

1+ years of experience in Web Analytics Domain utilizing tools such as Adobe Analytics

- 2 to 4 years of analytics experience in Financial Services Industry
- Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience

The remaining hours will be flexible for the employee to choose. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs - Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. As directed by the management, you will be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in-person engagement activities such as business/ team meetings, trainings, and events

Inform your manager or HRM before applying for the role on Workday

Ensure that your professional profile is updated (fields such as education, prior experience, skills) and it is mandatory to upload your updated resume (Word or PDF format)

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