Senior CRM Business Analyst (Bengaluru)

Senior CRM Business Analyst (Bengaluru)

24 Oct
|
AstraZeneca
|
Bengaluru

24 Oct

AstraZeneca

Bengaluru

Senior Business Analyst role at AstraZeneca in Bangalore focused on modernizing regulated business processes through digital transformation. The position bridges business, compliance, and technology to design scalable solutions that improve cycle times, audit readiness, and user experience across global markets.

Lead discovery, requirements gathering, process mapping, and definition of business rules and functional specifications

Facilitate structured workshops to elicit requirements from diverse business needs across multiple markets

Design compliant, effective processes aligned with regulatory requirements and operational standards

Partner with IT, product teams, and vendors to translate business needs into scalable technical solutions

7+ years in process design, improvement, and implementation management

- Bachelor's degree in Engineering, Computer Science, or equivalent technical background
- Demonstrated experience translating business and technical requirements into effective solutions
- Strong expertise with enterprise CRM, workflow platforms, and integrated SaaS environments
- Understanding of business processes, controls, compliance, and operational impacts in solution design

📌 Senior CRM Business Analyst (Bengaluru)
🏢 AstraZeneca
📍 Bengaluru

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