Department: Enabling : IT

Location: India

Description

We are looking for an experienced Infrastructure Engineer to manage, support and enhance our endpoint management ecosystem, with a strong focus on Apple macOS, Jamfand Microsoft Intune. The role will ensure secure, compliant and high-performing end-user devices across a modern, cloud-first workplace.

Key Responsibilities

Endpoint & Device Management

Manage and support macOS devices across the organization

Administer Jamf Pro for Apple device enrollment, configuration, patching and compliance

Manage Microsoft Intune for device management, security policies and application deployment Support Windows and mobile devices via Intune (as required) Security,

Compliance & Identity

Implement endpoint security controls including disk encryption (FileVault/BitLocker), OS hardening nand patch compliance

Integrate endpoint management with Azure AD / Entra ID and conditional access

Support Zero Trust and secure access models Application & Patch Management

Package, deploy and maintain applications for macOS and Windows

Manage OS and third-party patching via Jamf and Intune

Troubleshoot application and policy deployment issues

User Support & Operations

Provide L3 support for endpoint-related incidents and problems

Work with service desk teams to improve first-line resolution

Create and maintain documentation, SOPs and knowledge articles

Automation & Optimization

Use scripts (Bash, PowerShell) to automate routine tasks

Monitor device health, compliance and usage metrics





Drive continuous improvement in endpoint performance and user experience

Technical Skills

Skills, Knowledge & Expertise

Robust hands-on experience with macOS administration

Deep expertise in Jamf Pro

Strong working knowledge of Microsoft Intune Experience with:

Apple Business Manager (ABM)

Azure AD / Entra ID

Autopilot and device enrolment workflows

Endpoint security policies

Jamf certifications (Jamf 200 / 300 / 400)

Microsoft Endpoint Administrator certification (MD-102)

Experience supporting remote-first or global users

Exposure to compliance frameworks (ISO 27001, SOC 2, GDPR, DPDPA)

Scripting Tools & Other Skills

Bash and/or PowerShell scripting

Experience with MDM/MAM concepts

Familiarity with monitoring and asset management tools

Strong customer service and communication skills

Methodical and organised approach to problem-solving

Ability to manage multiple tickets and priorities effectively

Attention to detail in documentation and ticket updates

Willingness to learn and develop technical and process knowledge

Ability to work independently in a remote, distributed team

Comfortable following defined processes while contributing improvement ideas

Certification(Preferred)

Jamf certifications (Jamf 200 / 300 / 400)

Microsoft Endpoint Administrator certification (MD-102)

Experience supporting remote-first or global users

Exposure to compliance frameworks (ISO 27001, SOC 2, GDPR, DPDPA)

Working Hours & Location

Hybrid, India Pune

📌 IT Infrastructure Engineer - REMOTE (Pune)
🏢 Anthesis Group
📍 Pune