Microsoft 365 Support Engineer - Teams Voice & MessagingExperience Level : 5+ to 12 YearsLocation : PAN IndiaOffice Locations : Bangalore, Hyderabad, Pune, Gurugram, Chennai, CoimbatoreWork Mode : Hybrid - 2 - 3 Days Work from OfficeShift : Regular and Afternoon ShiftsNight Shifts : Not RequiredImmediate Joiner or who can join within 15 to 30 days are preferred.Must-Have Technical Skills : - Advanced hands-on expertise in the designated technology track,



with the ability to coordinate adjacent tracks.- Advanced operational knowledge of Microsoft 365 and Office 365 services.- Robust hands-on experience with Microsoft Teams and Microsoft Teams Voice.- Advanced knowledge of Exchange Online mail-flow troubleshooting.- Experience supporting SharePoint Online and OneDrive for Business.- Strong understanding of Teams calling policies, dial plans, number management, call routing and voice configuration.- Experience troubleshooting call-quality, PSTN connectivity and enterprise voice issues.- Ability to analyse Microsoft 365 service health, message traces, logs and technical alerts.- Experience leading complex incident restoration and technical problem investigations.- Strong understanding of incident, request, problem, change and major-incident management.Must have skills : - Active Directory- Azure Active Directory- Exchange Online- Microsoft Teams- SharePoint Online, Intune (ref:hirist.tech)

📌 EPAM - Microsoft 365 Support Engineer - Teams Voice & Messaging (Gurugram)
🏢 EPAM Systems India Private
📍 Gurugram