We are looking for an experienced Customer Service Manager to provide excellent customer service. To provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
To qualify for the role, the ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and techniques. Experience of handling customers over verbal and non-verbal.
Metrics Driven Should be able to monitor and provide various metrics to management and ensure everything is going fine.
Process Management Understand and enhance process
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner. Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Maintaining accurate records and documenting all customer service activities and discussions.
Team Building

📌 Customer Support & Sales Manager (Vijayawada)
🏢 staunch hr services private
📍 Vijayawada