We are seeking a Customer Quality Engineer/Specialist to ensure that our products meet customer quality expectations and requirements. The successful candidate will be responsible for managing customer complaints, conducting root cause analysis, and implementing corrective actions.
Manage customer complaints and concerns related to product quality
Conduct root cause analysis and implement corrective actions to prevent recurrence
Collaborate with cross-functional teams to ensure customer quality requirements are met
Develop and maintain customer quality documentation, including reports and metrics
Interface with customers to resolve quality issues and improve relationships
Bachelor's degree in Quality, Engineering, or related field
Minimum 3-5 years of experience in customer quality, preferably in a manufacturing or regulated industry
Robust knowledge of quality management systems, regulatory requirements, and industry standards
Competitive salary and benefits package
Professional development and growth opportunities

📌 Quality Engineering (Wai)
🏢 YASH GROUP OF INDUSTRIES
📍 Wai