Our partner is looking for a ServiceNow Consultant based in India. As a Senior ServiceNow Consultant, you will lead the design, architecture, and implementation of enterprise solutions that align business needs with the capabilities of the ServiceNow platform. Leveraging your expertise across ServiceNow modules and IT service management, you will drive complex implementations and integrations with third-party applications. You will play a strategic role in architecture discussions, solution planning, and executive presentations, ensuring that technical recommendations deliver measurable business value. The role offers significant ownership, opportunities to shape innovative solutions, and the flexibility to work remotely from anywhere in India. Accountabilities: - Lead the design, architecture, configuration, development, and deployment of ServiceNow solutions tailored to client business requirements. - Assess existing business processes, IT service management workflows, and technology environments to identify improvement opportunities and recommend appropriate ServiceNow capabilities. - Evaluate and implement ServiceNow modules, including ITSM, ITOM, HRSD, CSM, FSM, SPM, and other relevant platform capabilities. - Define solution requirements, integration strategies, technical architectures, and implementation roadmaps for enterprise ServiceNow projects. - Design and implement integrations between ServiceNow and third-party applications using web services, APIs, and other suitable integration technologies. - Apply expertise in front-end and backend technologies, including XML, HTML, CSS, JavaScript, AngularJS,



and Jelly Script, to support platform customization and development. - Lead technical architecture discussions, present solution options, develop business cases, and communicate recommendations to senior executives and client stakeholders. - Oversee the delivery of large-scale ServiceNow implementations, ensuring technical quality, scalability, security, maintainability, and adherence to established best practices. - Troubleshoot complex technical issues, conduct root-cause analysis, and implement effective solutions to maintain platform reliability and performance. - Manage multiple projects and competing priorities while maintaining delivery timelines, quality standards, and stakeholder expectations. - Act as a ServiceNow subject matter expert during client briefings, executive presentations, industry events, and marketing activities. - Collaborate with cross-functional teams to improve delivery processes, strengthen client relationships, and identify opportunities for innovation and business growth. - Stay informed about new ServiceNow capabilities, platform updates, and industry trends to recommend improvements and maintain technical excellence. Requirements: - At least 6 years of professional experience in IT service management, enterprise solutions, ServiceNow consulting, or related technical roles. - Extensive hands-on experience in ServiceNow solution design, architecture, development, implementation, and deployment. - Solid expertise in translating business requirements into scalable, reliable, and supportable ServiceNow technical solutions.

📌 ServiceNow Consultant - Remote (m/w/d) (India)
🏢 Jobgether
📍 India